Booking Boosters for VIPKid

If you are asking the question, “How can I get more VIPKid bookings?” You are not alone. And before I give any suggestions, let me assure you that you have not done anything wrong! There are many factors that can go into VIPKid bookings, and low bookings can affect any of us: new teachers, tenured teachers, and everyone in between! But don’t worry, there are some easy things that you can do that have the potential to help bring in bookings.

First, the “big 6” booking boosters that I’ve talked about before are:

  1. Be sure you are opening your schedule for the correct weeks. (If you’re fuzzy on the frenzy timing, review my post about VIPKid Booking Schedules.
  2. Review your profile picture.
  3. Review your featured photos and intro video.
  4. Take workshops.
  5. Add certifications (especially trials!)
  6. Open short notice bookings.

You can read more about all of these in my first post about bookings, Getting Bookings with VIPKid.

If you have tried all of those without luck, there are some other options.

Send e-cards to prior students.

Remember, e-cards go to students, not their parents. With the latest update, you must use pre-formatted templates, but there are several that are relevant. There’s a “Book Me” card that includes a “Book Me” message, an “I miss you” message, a “See you soon,” message and a “Happy to see you” message. There are also some good ones under “See you in class” and “Thanks.” If you aren’t sure how to send an e-card, I have a walk-through here: How to Send an e-card with VIPKid.

Open a ticket for low bookings.

VIPKid will sometimes help teachers increase their bookings. In the support center, you can create a new ticket. There are a few different options. I would start with the first: Issue = No Booking or Issue = Low Booking. If you try this and have not had success in a week’s time, then I would open a second ticket: Issue = Teacher Voice. In either scenario, VIPKid can get your information over to Learning Partners who may be looking for a new teacher to recommend to their students. Be sure to include your teacher show name! (The one with the letters after it!)

Open your schedule further in advance.

Always be sure your schedule is open at least two weeks in advance. That is the standard window, and many parents try to rebook for two weeks out immediately following their last class. But if you can (and are sure you can teach!) then try to open a consistent schedule for at least a month in advance. If a parent is looking for a “regular” teacher who can teach their child on an ongoing basis, they will want to be sure that your schedules are compatible.

Participate in VIPKid promotional activities.

VIPKid often offers different promotions that can help get your profile in front of parents. The current activity that is in its last few weeks this August (2019) is the Teacher Showroom. It’s an opportunity to upload an additional short video. As of August 13, VIPKid said they had 4,000 entries. While this seems like a lot, 4,000 out of around 70,000 teachers is not that many. Less than 6 percent of VIPKid’s teachers participated, so if new parents are scrolling through trying to find their perfect match, you’ve just increased your odds of being seen!

Check your teacher tags.

Honestly, I’m not a big fan of this technique. (Check out VIPKid Teacher Tags to see why.) But if all else fails, you could consider updating your teacher tags. When you go through your interview and mock classes, certain “tags” are added to your profile that are visible to teachers. Parents can also add them, or you can select your own (up to six.) The general idea is that parents can see areas of specialty or personality traits to help decide if you will be a good fit for their child. There are a few things you can do with teacher tags to potentially affect your bookings.

  1. First, you can review your tags in the teacher portal or PC App under “My Info” and then “teacher tags.”
  2. Next, if you don’t have six visible, you can edit them and update them (once every thirty days.)
  3. Finally, If you feel that the tags are not representative of your personality, you can change them. No tags should really have more benefit than others; however, it is possible that if your tags are not aligned with your real teaching style, it could impact repeat bookings.

Reach out to parents on social media.

If you use WeChat or Weibo, you can post something for parents to see. Be sure that it translates well to Chinese and that it’s respectful. I have even seen teachers post about specific days: “I have several classes available on Friday! What students will I see?” You could gently suggest that parents consider recommending you to their friends.

There is no “one right way” to get bookings with VIPKid, but I hope you have found these suggestions helpful.

Have you tried any of these techniques? Let me know how they worked in the comments!

And of course, if you are a new teacher I would be happy to help. You can get started right away with the VIPKid application and I will be happy to answer any questions I can. Happy teaching!

VIPKid Repeat Bookings

There are so many different factors that go into choosing a teacher, you can’t second guess yourself. Don’t over think it.

This week, three new teachers I know taught their first classes.

  • One teacher thought the class went great! She loved the student and had a great time.
  • One teacher thought it went great, and the next day, the student booked her for four more classes!
  • One teacher thought it went terrible. The student seemed to be at the wrong level and did not smile once.  She thought the class was a disaster. Just after she told me how awful she felt about it, she called me and said, “They just booked me again for tomorrow.”

Is all of this normal? Yes!

I recently posted this picture on instagram.

rankings

Until last week, my very first student (Erica) had been my most regular student. I taught her once or twice a week. Sometimes the classes went well, and sometimes, well, they didn’t.

Last week little Emma surpassed her. Emma sometimes doesn’t have a class in a week. Sometimes she has 3. It all just depends.

All of this led me to think about the idea of “regulars.”

Why might a student become a regular?

The student might have liked you. The parents might have liked you. Perhaps the student is shy and so they need a few classes to really feel comfortable enough to participate. Maybe the learning partner has identified that you would be a good fit. Maybe your schedules are well aligned. Maybe you just “clicked.” (Yes, it happens sometimes!)

Why might a student NOT become a regular?

Maybe your personalities didn’t mesh. Maybe the student liked you but the parents are looking for something a little bit different. Maybe the parents liked you, but the student didn’t respond. Maybe they already have a regular teacher who just wasn’t available. Maybe they use all different teachers. Maybe your schedules don’t align.

Was it me?

Students will come and go. And no, it’s not you. There are tens of thousands of teachers with VIPKid. There are some students I see one time and then never again. There are others I see almost every week. Even when I feel like I really hit it off with a student, I sometimes don’t see them on my schedule again, and that’s ok. There are so many different factors that go into choosing a teacher, you can’t second guess yourself. Don’t over think it.

How can I encourage a parent to book me again?

  • Thank the parents for booking you. I follow the philosophy you cannot thank them too much. I thank them in the class feedback. If they leave me parent feedback, I go into the web browser and thank them there. Be appreciative.
  • Ask the parents to book you again in the feedback! If you really loved teaching a student, let that shine through in your feedback. Parents love to hear when people enjoy their children. I’m not proud, I’ve begged before! My standard closing is something like this, though: “I hope Bao Bao enjoyed the class as much as I did! If you would like to book another class, I have this same time available in two weeks, or you can follow my teacher profile to see other available times. Thank you so much!”
  • Send an e-card to the student. The feedback usually goes to the parent, but the e-card goes to the student. You can let them know how much fun you had in class and what a good job they did!
  • Let the parents (and the student) know what you have planned for the next class. If a student struggled in a particular area, I might say in the feedback, “In our next class, I will continue to work with Bao Bao to help him use more complete sentences,” or “Bao Bao did not seem to enjoy the game we played today in class, so next time I will bring a Peppa the Pig game since she was wearing a Peppa shirt today! I hope she likes it!” (But then be prepared to follow through!) That’s one reason I like Feedback Panda so much is because I can remember what I promised to do!
  • Send the learning partner feedback after classes if you think there are especially positive things you’d like to share or if there are areas you feel they could help address. I don’t send LP feedback after every class, but I do send it somewhat regularly. And if I have a new-to-me student that I just love, I always send a note to the LP. That way they can tell Mom and Dad that they actually got a message about how outstanding their son or daughter was!

Through everything, remember that there are so many factors that can influence whether or not a student books another class with you.  So don’t over think it. Do the very best job you can for all 25 minutes that you have, and then move on to your next student. There are pros and cons to both regular and new students, so enjoy them all!

If you are just getting started, I would be happy to help. If you have other questions or comments, please let me know below!

Happy teaching!

My First VIPKid Class

If you have dreams of pre-planning every single lesson, it’s not going to happen. But do you want the good news? It’s not necessary!

This picture is not my most flattering picture. It showcases my look of terror! It shares with the world the look of adrenaline coursing through my veins when I woke up one morning to see that I had been booked for a short-notice class with my very first VIPKid student.

Her name was Erica, and the lesson was one that I had not seen before. Now you should know that I am a bit of a perfectionist. In my mind, I had hoped to have a full filing cabinet with printed objectives, props, and customized lesson plans for any class I might be asked to teach. I thought I would have my lesson plans arranged a week in advance, ordered by day and time. Let me tell you, if you have dreams of pre-planning every single lesson, it’s not going to happen. But do you want the good news? It’s not necessary!

Why did I have a short notice class?

I wish I could say that I was so confident in my teaching abilities that I knew I could handle anything. In reality, there was an incentive sponsored by VIPKid that paid teachers for opening a certain number of short notice PPT slots, so despite my anxiety, I opened them up.

“Oh, I’ll never get booked,” I thought. “I’ll check the VIPKid app on my phone and go back to sleep,” I thought.

Imagine my surprise to wake up to a notification, “Congratulations! You’ve been booked!”

What did I do?

Needless to say, I was immediately wide awake! After a quick shower, I browsed through the lesson on my phone while I dried my hair and put on makeup. I might not have a detailed plan in place, but at least I would be familiar with the learning objectives, reward system, and slides.

I grabbed a few props that I already had prepared from my mock classes, and yes, I went a little overboard. I ran to Walmart (since I still had over an hour before class began.) The lesson was about birthdays, so I bought balloons, candles, and a few other small props. I didn’t spend more than a couple of dollars, because I had promised myself that I wouldn’t let my enthusiasm cause me to spend my earnings before I’d even gotten paid!

I had time for a quick selfie before I jumped into the classroom to ensure everything was working properly.

So how did it go?

I know, the suspense is killing you!

In short, it went fine. I’m sure if I were to go back and watch the video now, I would cringe. My time management was terrible, and I didn’t finish the slides. My blood pressure was probably through the roof the entire time.

Reviews of the student had not been exactly glowing. There were reports of her not smiling, and comments that she got distracted easily. I went into the lesson expecting the worst, and just hoping that I didn’t get fired!

Erica was a superstar, though. It’s true she didn’t (and still doesn’t) smile much. She doesn’t like to sing the songs (although music class IS her favorite class.) But she is intelligent and a great student. How do I know? She is one of my most regular repeat students. I teach her almost every week now!

No, my teaching was far from perfect, but it wasn’t about that. It was about connecting with the student and helping her achieve the lesson objectives.

Once that first class was completed, I was able to take a deep breath and relax a little bit. I had survived, and so had my student. There would be other milestones and other sources of anxiety, but the bandaid had been ripped off and I saw that I would be fine.

Are you nervous about your first class? Do you want someone to help talk you through it? Feel free to reach out to me, and I’ll be happy to help. Want to share your own success stories or fears? Leave them in the comments! If you are ready to take the plunge and become a VIP teacher so you can have your own “first class” memories, I would be honored to help you along the way! Feel free to ask for help and use me as your referral. Let’s get started together!